International emergency assistance

The right call, when everything’s gone wrong

EMERGENCY TRAVEL ASSISTANCE

Caught in an emergency while travelling? Fallen ill in a strange place? Call Chubb Assistance on +44 (0) 207 173 7903. We’ll help you with medical advice, assist with the payment of hospital bills, and even arrange to bring you home if medically necessary.

Chubb Travel Insurance covers your hospital and doctors' fees directly, so you don’t have to cover significant healthcare costs upfront*.

CHUBB ASSISTANCE SERVICES:

Whether you’re experiencing a medical crisis or inconvenience, Chubb Assistance provides:

24-hour medical advice, 365 days a year
Emergency travel assistance
Emergency medical evacuation
Medically supervised repatriation
Assistance in replacing a lost or stolen passport
International legal referrals
Interpreter access and referral
A compassionate visit if travelling alone
Assistance in finding delayed or lost luggage
Payment of approved medical services

For more information about Chubb Assistance, please review our Leisure Travel Insurance documents or call our contact centre to speak to one of our agents.

*This isn’t always the case with minor injuries, so please confirm with a Chubb agent.

You may contact us via email or telephone.

Claims and general enquiries

Overseas number: +44 (0) 207 173 7904

UK number: 0800 519 9927

Email: chubb.traveluk@chubb.com

(Mon-Fri: 9am to 5pm only)

Postal address: Chubb Travel insurance Customer service, PO BOX 1086, Belfast, BT1 9ES

For 24-hour emergency, call

+44 (0) 207 173 7903

Chubb European Group SE (CEG) is a Societas Europaea, a public company registered in accordance with the corporate law of the European Union. Members’ liability is limited. CEG is headquartered in France and governed by the provisions of the French insurance code. Risks falling within the European Economic Area are underwritten by CEG, which is authorised and regulated by the French Prudential Supervision and Resolution Authority. Registered company number: 450 327 374 RCS Nanterre. Registered office: La Tour Carpe Diem, 31 Place des Corolles, Esplanade Nord, 92400 Courbevoie, France. Fully paid share capital of €896,176,662.

CEG’s UK branch is registered in England & Wales under UK Establishment number: BR023093. UK Establishment address: 40 Leadenhall Street, London EC3A 2BJ. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request. Details about our authorisation can be found on the Financial Conduct Authority’s website (FS Register number 820988).

Chubb European Group SE is a subsidiary of a US parent and Chubb Limited (a NYSE listed company) and part of the Chubb Group of companies. Consequently Chubb European Group SE is subject to certain US laws and regulations in addition to EU, UN and national sanctions restrictions which may prohibit it from providing cover or paying claims to certain individuals or entities, and from insuring certain types of activities in or connected with certain countries and territories such as, but not limited to, Iran, Syria, North Korea, North Sudan, Cuba and Crimea.